Customer Service 091 234-ELLA












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Order Processing:
Orders are processed within 24–48 hours after confirmation.
Shipping Time:
Shipping within Egypt takes 2–4 business days depending on the delivery location.
Shipping Fees:
Shipping fees range from 70 to 100 EGP based on the delivery area.
Payment & Inspection:
Cash on Delivery (COD) only.
Pre-Payment Inspection: You can inspect the order before payment.
Exchanges & Returns:
Available within 14 days if unused and in original condition.
Shipping fees apply except in case of manufacturing defects.
Tracking:
Tracking number and link will be sent via WhatsApp after shipment.
Free standard shipping on orders over 3000EGP

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